How to Set up KOT on SalesPlay POS

SalesPlay
Nov 16 2021

Do you know how to activate your KOT notes feature in the SalesPlay POS system? 

 

We are going to cover everything about it in this article. 

 

What are KOT notes? 

  • However, first you need to understand that setting up a Kitchen Order Ticket (KOT) and Bar order ticket (BOT) Displays are crucial for a waiter and chef to have full use of this app. 
  • KOT and BOT can be used for minimizing the time the waiter takes to travel to the kitchen and to limit the interactions with each customer. Each KOT device can be linked to a terminal of your choice. 
  • Since the Kitchen Ordering Ticket Display on SalesPlay is cloud based your data will be stored and accessible by any device attached to the SalesPlay POS. This makes it easier for your team to sync in together and service your customers sooner. 
  • Both KOT and POS terminals should be on the same network before adding a KOT Display. 

 

Stepwise Guide to Set Up KOT Display 

Here are the steps to set up KOT Display 

 

1. Download and Install the SalesPlay - KOT Display  .

 

 

 

2. Go to SalesPlay BackOffice Settings →Addon apps→KOT/BOT→Register New

 

 

  3. Fill in the details : The KOT/BOT Display Device IP of the specific device will appear on screen of the device (Refer image 4 to see how the device IP appears on the KOT). Save the details and you will receive the Verification code.

 

 

4. Open the SalesPlay KOT app and click on “Enter verification code”.

 

 

5. Enter the verification code and submit.

 

 

6. You have successfully verified the account. Now you can use the KOT Display seamlessly.

Why Should You Create KOT Notes in Your Restaurant? 

Setting KOT notes feature in your POS system is good.

 

However, do you have a proper idea why you should be doing so?

 

Well, we are offering the main benefits of KOT notes in the restaurant industry for your convenience. 

 

1. Order Accuracy 

KOT notes ensure accurate communication between the kitchen and the serving staff, reducing the risk of errors in food preparation and delivery. 

 

2. Efficient Workflow 

Generating KOT notes streamlines the ordering process, allowing kitchen staff to prioritize and prepare orders efficiently, resulting in quicker service. 

 

 3. Customization and Special Requests 

KOT notes capture specific customer preferences and special requests, enabling the kitchen to tailor orders accordingly and enhance customer satisfaction. 

 

4. Real-Time Communication 

They facilitate real-time communication between the front-of-house and kitchen, ensuring that chefs receive up-to-date information on order modifications or cancellations. 

 

5. Inventory Management 

This provides valuable data for tracking ingredient usage, helping in inventory management and reducing waste by optimizing stock levels based on popular dishes. 

 

6. Quality Control 

When you generate KOT notes, kitchen staff can maintain quality control as they have a clear record of each order's components and can ensure that dishes meet the restaurant's standards before being served. 

 

Back Up Desk 

Need more help setting up? 

 

Reach out to us. Contact SalesPlay Support: [email protected]