If you own a small business or you are just starting out, you might be hesitant about which type of POS system you should buy; a traditional legacy POS system or a modern and convenient option like a cloud-based POS system. Whichever choice you make, it is certain that you value an efficient and convenient sales process for you and your customers. In order to make a clear distinction between a cloud-based POS system and a traditional POS system, let’s evaluate the characteristics of both.
On-premises POS is another term to refer to traditional POS systems, and as the name suggests, it is a combination of hardware and software which is set up within your shop or store premises. Traditional POS systems are widely used by many small and medium-sized retail businesses like yours. However, they are not without their own disadvantages.
Unlike a modern mobile Point Of Sale (POS) system, which can be easily set up on a smartphone, tablet or POS hardware, a traditional POS system requires a cash register, computer or POS hardware in your shop. In addition to that, a POS system setup needs other hardware such as a cash drawer, receipt printers, and barcode scanners. Although it is easy to find this equipment on the market, it will cost you a considerable amount of money, and the set-up will take a long time and expertise in the area.
A lagging system will create a negative customer experience. Therefore, for a smooth sales process, the hardware of your traditional POS system must be maintained regularly. The maintenance will be conducted by technicians who will incur a significant annual cost. There is always the risk of technicians not being available for immediate support, which can lead to a negative experience for your customers. In addition, if any of the hardware needs to be replaced, it will cause an extra expense.
In a traditional POS system, the data is stored locally on a computer in the back office, which limits its remote functionality. The features of the POS system, such as sales, inventory, and order history, can only be accessed if a device is connected to this local network. This makes business processes harder and more inconvenient, especially if you are the owner of multiple store locations. With a traditional point-of-sale setup, you will not have real-time access to track sales and inventory and to make swift business decisions on the go.
Since most of the time, a traditional POS system means a cashier, a cash register, a receipt printer, and a barcode scanner, the things that can be done through this POS system are limited to managing the daily tasks of your business only. Some useful functionalities, such as real-time sales analytics and store-wise performance reports, may not be available on a traditional POS system setup.
In the modern, fast-moving world, a cloud-based mobile POS system is attractive to many business owners as well as customers. Below are some of the plus points of having a cloud-based POS system.
In the era of smart technology, everyone knows their way around a smartphone, a tablet device, or even a laptop. You can run a cloud-based POS system on any smart device of your choice based on your business type and the functions you require. For example, if you are the owner of a restaurant, you will need tablet devices to set up the tablet ordering system, the kitchen display system, and the inventory management system, and a laptop with a Bluetooth printer to help you with the billing.
A cloud-based POS system is just like any other mobile or web application you use, which means you only need to download and install the software on your smart device. The setup process requires minimum technical assistance as it is quite simple. The maintenance cost of a cloud-based POS system is comparatively lower than a traditional POS system as there are fewer devices to maintain and the updates are just a few clicks away to download and install.
As the name suggests, a cloud-based POS system stores information in the cloud, making it possible for you to access the system’s information from anywhere, at any time. This feature is especially useful if you are running a couple of branches of the same store and you can check the inventory, real-time sales reports, etc. of one store while in another store. This gives you control of your business operations and helps you manage your store even if you are away.
Unlike traditional POS systems, which only function for limited purposes: accepting payments and keeping track of payments, a cloud-based POS system like SalesPlay offers a wide range of attractive features, which not only ease your work progress but also benefit the development of your business. This includes the ability to add multiple shops to one main system, allocate users by different access levels, manage the shifts of the employees, track inventory, receive detailed sales reports, track sales by trends and much more.
As it is clear, a cloud-based POS system has more to offer the customer in terms of easing the work process as well as business development. The easy set-up, minimal maintenance cost, and access from anywhere are some of the attractive features it offers, which make a customer choose this over a traditional POS system.