How to Keep Your Coffee Shop Trending in Your Local Area

SalesPlay
Nov 23 2023

Want to see a massive demand for your coffee shop in your area?  

 

Then, this article is for you!  

 

We all know that a business like a coffee shop needs both online traffic as well as foot traffic if they are required to be trendy and stand out from the competition.  

 

Have you tried various tricks, and didn’t they work?  

 

Do you know why? That is because you haven’t strategically applied them to your business operations. But don’t worry, we have got you covered!  

 

In this article, we are going to talk about how you need to keep your coffee shop trending in your local area. Trust us! If you catch them correctly, then your journey will be unstoppable tomorrow.  

 

coffee shop trending in your local area

Tips to Make Your Coffee Shop Trending Amongst the Competition 

1. Providing Facilities for Remote Working from Coffee Shops 

Customers will visit if they see that there are several reasons why they can be comfortable spending their time there to do work.  

 

The best approach to this is to ensure that your team has all the support they need to operate efficiently and comfortably.  

 

This means, 

  • Providing facilities for mobile working 
  • Free Wi-Fi 
  • Necessary power extensions and adaptors 

 

Additionally, providing options to reserve tables or meeting rooms can also attract more customers who are on the lookout for meeting spaces outside of their offices.  

 

2. Introduce a Special Customer Loyalty Scheme for Remote Working Professionals 

Coffee shops are the most preferred destination for workers all across the world.  

 

If you want to enhance your business opportunities at present, then you must focus on factors that would attract such professionals to your shop.  

 

Show the customers you care by providing facilities for remote working from your coffee shop.  

 

Many coffee shops now offer food, Wi-Fi, and special offers for remote working professionals - all of which make them a more attractive location for workers in the area.  

 

Additionally, providing discounts for repeat purchases and loyalty points that are redeemable on food and beverage items on the menu are some features that will increase the number of repeat customers.  

 

Let’s discover some examples customer loyalty schemes by coffee shops. 

 

  • Desk Dollars Program- You allow customers to earn ‘Desk Dollars’ for every hour spent working at the coffee shop. These Desk Dollars can be redeemed for free coffee, snacks etc. 
  • Extended Office Hours Pass- Your coffee shop can offer a loyalty program where office workers earn credits toward extended office hours. After a certain number of visits, they gain access to the coffee shop's facilities beyond regular closing hours. 
  • Collaboration Corner- You can also create a loyalty scheme that encourages collaboration. This means when office workers bring colleagues or clients to the coffee shop for meetings, they earn loyalty points.  
  • Productivity Power-Ups- It’s a wise idea to reward loyal office customers with productivity-boosting perks. For instance, after a certain number of visits, they may receive complimentary access to premium productivity apps, e-books, or exclusive webinars, enhancing their work experience. 
  • Office Fuel Subscription: Introduce a subscription-based loyalty program where office workers can sign up for a monthly plan. This plan could include a set number of coffees, snacks, and even reserved seating etc. 

  

 

coffee shop trending in your local area

3. Having Ample Parking Spaces 

Coffee shops are often the first local businesses that come to mind when you think about a thriving local community.  

 

As a result, they have an important role to play in creating a vibrant, thriving hubs for all those working in your local area. One main feature that often gets overlooked when opening a new shop is the parking facility.  

 

Providing ample parking space will allow the customers to come to your shop without having to worry about parking.  

 

This is especially true if you have a coffee shop on the main street or in the surrounding areas. 

 

4. Geo-Targeted Online Promotions 

The importance of keeping your coffee shop current and trending cannot be stressed enough.  

 

Get customers in the door by leveraging social media accounts such as Instagram and TikTok and geo-targeted promotions to help attract people who like what you do.  

 

Monthly Social Media giveaway contests targeting your frequent visitors from the neighborhood will increase the popularity of your coffee shop.  

 

Additionally, you could also set up Google Search ad campaigns targeting people who search for coffee shops in a particular radius highlighting the facilities or promotions of your business.

 

coffee shop

5. Providing Services Identifying Certain Demand Patterns 

If you are running a coffee shop, be strategic in the first place! 

 

Identifying and catering to specific demand patterns is one of the best strategies to promote your coffee shop in the local area.  

 

The good part is that when you understand the unique preferences of your community during different seasons, local festivals, and ceremonies, you can craft tailored offerings that resonate with your target audience.  

 

For example, imagine during chilly winters, if you offer cozy, aromatic brews to warm up your clients! Yes, you are making your way to their hearts undoubtedly. On the other hand, In scorching summers, if you strategically plan, you can focus on refreshing iced coffees and chilled beverages.  

 

 Likewise, you are able to embrace local festivities with specific themed drinks or special menu items, celebrating traditions and fostering a sense of community.  

 

Don’t just stick to the same old menu all the time!  

 

You know, this approach not only attracts loyal customers but also establishes your coffee shop as an essential part of the local culture, ensuring sustained success year-round.  

 

Nobody will ever pass your coffee shop without buying a cup of coffee! Yaay! 

 

6. Menu Customization 

Be flexible when offering your exclusive menu! 

 

Menu customization is a powerful strategy to promote your coffee shop in the local area.  

 

Commonly, customers love customizing their food and beverages because it empowers them to create a personalized experience. Plus, it empowers their unique tastes and preferences.  

 

When you are offering a wide range of options, from various coffee blends and flavor additives to alternative milk choices and topping selections you invite them to tailor their orders, fostering a sense of ownership and satisfaction.  

 

The importance of establishing popularity through menu customization lies in its ability to attract a diverse customer base.  

 

By catering to individual desires, you not only enhance customer loyalty but also broaden your reach to different demographic aspects.  

 

Again, you ensure that your coffee shop becomes a go-to destination for a wide array of coffee enthusiasts.  

 

This not only boosts revenue but also solidifies your place in the local community. 

 

 

coffee shop trending in your local area

7. Tablet Ordering for a Seamless Experience 

To stay relevant to today’s modern coffee-seeking consumers, more and more businesses are opting for mobile POS systems that allow the employees to take orders on a tablet/mobile device which is synced to the POS and KOT.  

 

For a customer, going to the counter every time they want to make another order can be a hassle.  

 

Remote ordering is becoming one of the most popular ways for customers to order their caffeine fixes as it allows them to place orders from their seats without having to go to the counter every time, they want to purchase something.  

 

With a point-of-sale system like SalesPlay, you can easily set up tablet/ mobile ordering in your coffee shop with just a few clicks.  

 

8. Making Your Customers Remember You as a Cozy Establishment 

Would you like to spend your relaxing time in a crowded environment?  

 

The answer is ‘No’ probably.  

 

Coffee shops are not just places that provide beverages. A coffee shop is an emotion for many people out there.  

 

As the coffee shop owner, you need to understand the heartbeat of the potential customers and create strategic approaches according to them. Creating a cozy and memorable ambiance is the ultimate strategy to promote your coffee shop locally. 

 

 Nothing can bother customers more than perpetually long queues at the cashier, slow bill processing, or the hassle of splitting group bills, etc. These inconveniences can irritate your customers, overshadowing the warm and inviting atmosphere you aim to cultivate.  

 

If you wish to truly stand out, then focus on offering a comfortable haven where customers can savor their coffee without these frustrations.  

 

Your capabilities in this case are unlimited for sure. What you can do is, implement efficient order and payment systems, train staff to expedite bill processing, and provide seamless customization options.  

 

You are ensuring a hassle-free experience, which means you'll leave a lasting impression while transforming your coffee shop into a cherished local spot known for its coziness and convenience.  

 

 

9. Relying on Social Media 

Are you guys on Facebook, Instagram or TikTok? Be alert, Your customers may ask! 

 

If you need to make your coffee shop popular in your local area, then using social media is another best way to employ.  

 

As you are targeting Gen Z as the base clientele of your coffee shop, then advertise choosing the platforms they are mostly utilizing such as Facebook, Instagram, TikTok etc.   

 

You can start by creating enticing, visually appealing posts that showcase your coffee, atmosphere, and special promotions. You need to be consistent when posting such posts as it would be tough to retain your audience on social media.   

 

 But that is not enough! 

 

Engage with your audience by responding to comments, sharing user-generated content, and hosting interactive contests.  

 

Another thing what you can try out is using local hashtags and geotags to target a local audience. You know social media influencers are trending in today’s digital world. You should collaborate with local influencers and run targeted ads to reach potential customers.  

 

Here, we will tell you a secret!  

 

According to research more than 50% of the audience believe the recommendations from the influencers. Consistency and authenticity are key in establishing your coffee shop's presence and attracting local coffee enthusiasts. If popularity is your concern, you can completely reply on social media without any problem.  

 

10. Creating and Handling Google Business Profile 

Creating and managing a Google Business Profile is a top necessity for a coffee shop's local popularity. It provides essential information like location, hours, and reviews to potential customers.  

 

However, you need to keep maintaining an up-to-date profile and encouraging positive reviews from your customers.  

 

Let’s look at the perks of having a well-maintained Google Business Profile for your enterprise.  

  

  1. You will be able to increase your search visibility within Google. 

  

  1. It is known as one of the most accurate ways to interact with your customer base in different capacities. 

  

  1. You will get the ability to glean local SEO and customer insights to further optimize your coffee shop business.

  

Likewise your local coffee shop can enhance the online presence, gain trust, and increase visibility step by step. It goes without saying that this initiative will ultimately lead you to be trending in your local area.  

 

In case if you still haven’t built up a Google Business profile consider getting it through https://www.google.com/business/  

  

11. Having an Outstanding Website 

Having a well-designed website is another tactic you need to think about when making your coffee shop trend in the local area.  

 

It serves as an online center or hub for customers to explore your menu, promotions, and contact information.  

 

But how exactly it helps boosting your popularity?  

 

A website promotes your brand to potential clients and aids in brand awareness creation. By letting the audience know who you are and what you stand for, you can construct your image. A website gives users trustworthy information, which helps your business stand out from the competition.   

 

 Do you know that 71% of businesses have a website of their own?  

 

Yes, according to Forbes, 43% of small businesses tend to have a website understanding its impact. A user-friendly website can enhance your shop's credibility, making it easier for potential customers to find you.  

 

With features like online ordering, blogs, and engaging visuals, you can attract and retain a local customer base, and even optimize your site for search engines to boost local search rankings.  

 

This digital presence complements your physical storefront, helping your coffee shop become a local favorite.  

 

benefits of a multi-store pos system

12. Rewarding Regular Customers 

Who doesn’t like rewards? The same theory can be applied to your marketing strategy! 

 

Rewarding loyal customers is an effective strategy for boosting the popularity of your local coffee business.  

 

Did you know that 75% of customers tend to return to businesses that offer rewards. On the other hand, when you Increase customer retention by just 5%, it can enhance your profits by 25%-95%. Another research shows that 43% of consumers spend more money at businesses they're satisfied with.   

 

So, making customers feel valued and enticing them to return are loyalty programs and exclusive rewards. Customers who are happy with your coffee brand frequently become brand ambassadors, promoting it on social media and through word-of-mouth.  

 

By cultivating a strong local client base and a positive feedback cycle, you will turn your coffee shop into a popular destination.  

 

SalesPlay Has Got Your Back! 

SalesPlay POS System offers these powerful features and functionalities for your convenience: 

 

Menu Customization: SalesPlay POS allows easy customization of coffee orders. Customers can choose their preferred blend, size, milk options, and extras, creating a personalized coffee experience. 

 

Expedited Bill Calculation: With SalesPlay, your coffee shop can swiftly calculate bills, reducing waiting times and ensuring a seamless checkout process. 

 

Pre-Estimation of Bills: SalesPlay POS provides the convenience of estimating bills in real time as customers place their orders. This transparency eliminates surprises and allows customers to manage their expenses effectively. 

 

Bill Sharing via Messaging Apps: Customers can effortlessly share their bills with friends or colleagues through messaging apps directly from the SalesPlay system, facilitating group outings and social sharing. 

 

 

Multiple Payment Options: SalesPlay supports various payment methods, including debit cards, credit cards, and top-up cards, ensuring flexibility for your customers. 

 

Loyalty Program Integration: Reward loyal customers with points and incentives through SalesPlay's loyalty program integration, encouraging repeat visits and fostering customer retention. 

 

These powerful features not only enhance the overall customer experience but also position your coffee shop as a trendsetter in your local area, making it a favorite choice among coffee enthusiasts. 

  

coffee shop trending in your local area

Outshine with SalesPlay 

Contact Us Now 

 Related articles:

  1. What is the Difference Between a Cafe and a Coffee Shop?
  2. Top 6 Benefits of Having the Best POS System for Café and Coffee Shops